Shipping Policy

Shipping Policy

AGATA

At Agata Dairy we are dedicated to providing a seamless and enjoyable shopping experience. Our shipping policy ensures that you receive your orders promptly and at no extra cost.

Free Shipping

• Eligibility: We offer free shipping on all orders, regardless of the order amount or destination within our service area.
• Service Area: Free shipping is available for all customers within UAE.

Order Processing

• Processing Time: Orders are processed and shipped within 1- 3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
• Business Days: Our business days are from [Monday to Friday, excluding public holidays]. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• Standard Shipping: Delivery typically takes between [3-7 business days] depending on your location. Please note that delivery times may vary due to external factors such as weather conditions or carrier delays.

Tracking Your Order

• Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order status on the carrier's website.

International Shipping

• International Orders: Currently, we offer international shipping. Stay tuned for updates as we work to expand our shipping services in the future.

Address Accuracy

• Accurate Information: Please ensure that all shipping information is accurate and complete to avoid any delays or miss deliveries. AGATA is not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Issues

• Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact us immediately at [agatauae@outlook.com] or [ 0527259379].We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us:

📞 Phone: 0507259379
✉️ Email: agatauae@outlook.com

Thank you for shopping with AGATA.We appreciate your business and look forward to serving you.